A virtual phone system, RingCentral helps small businesses grow through improved productivity and faster customer response times. Instantly activated, service includes a choice of either a toll free or local number with multiple extensions, auto-receptionist, live call forwarding, on-hold music and messaging, a dial-by-name directory, Internet fax and much more.

A virtual phone system works by presenting callers with messaging and options at each stage of their call. A virtual phone system auto-attendant will answer the caller with a professional recording (default or record your own). When the caller enters an extension number, the call will go to those telephone numbers you select for that extension. These phones can be anywhere, yet with a virtual phone system they will all appear as if they were all offices in the same building. You can even set up virtual phone system extensions to deliver company announcements or fax on-demand.

Through call screening technology made possible by the virtual phone system, the caller will be routed to other numbers or a message mailbox. Each extension owner can personalize their own extension with messaging and answering options that map to their unique needs. With a RingCentral virtual phone system, each extension owner has the ability to listen to messages in their own way: from computer, email or any telephone.